Shipping & Returns
The full terms are in our Shipping Policy and Refund & Returns Policy.
Shipping
| Where we ship | Worldwide |
|---|---|
| Dispatch time | 1–2 working days |
| Estimated delivery | 1–3 weeks from dispatch |
| Tracking | Included on every order, sent by email at dispatch |
Returns
| Returns window | 30 days from delivery |
|---|---|
| Condition | Unused, original condition, with tags |
| How to start | Email modavena@zohomail.com with your order number |
| Refund time | 5–10 business days after we receive and inspect the return |
| Return shipping | Customer's responsibility unless the item is faulty or incorrect |
Please contact us before sending anything back so we can confirm the return address and match your parcel to your order.